Nicky Bleiel is the Lead Information Developer for Doc-To-Help. She has 15 years of experience in technical communication; writing and designing information for software products in the documentation, media, industrial automation, simulation, and pharmaceutical industries. She is a Director At Large of the Society for Technical Communication and has presented talks at STC’s annual meeting, as well as many regional conferences and chapter meetings. She has also presented at WritersUA, tcworld, LavaCon, and DocTrain on many topics, including embedded help, tools and technologies, user assistance design, single sourcing, wikis, Web 2.0, and convergence technical communication.